How long is delivery?
We aim to dispatch all items within 2-3 working days, although often we dispatch sooner. If you have a specific date on which you require your item, please do not hesitate to contact us and we will let you know if we can make the deadline.
Failure to collect from Post office
Please ensure you collect items left at the Post Office. Your Post Office will put a card through your letter box when delivery is attempted. We are not responsible for items not collected. Where items are returned to us an additional delivery charge will apply.
Tracking your item:
If you have selected a tracked or signed service you will be a provided with a tracking number. You can track your parcels at Royal Mail.
1st Class Royal Mail – 1-3 working days (although usually next day). This is our standard delivery method for most UK orders Postage is a flat rate of £2.99, although many of our items have free UK delivery.
Signed For – 1-3 working days (although usually next day). The package must be signed for and you will get a tracking number. We may use signed for delivery at our own discretion on larger orders. Signed for is a flat rate of £3.99
Special Delivery – In some cases we may be able to offer Guaranteed Next day delivery. However, many of our items are made to order or personalised and take more than one day to dispatch. Please contact us to confirm if you need a quick delivery.
Airmail – Europe 5-7 working days / Rest of World 7-10 working days. All overseas orders, will be sent standard Airmail. You should allow the maximum delivery time for your order to reach you, although your package may arrive sooner. You will not be provided with a tracking number for this type of delivery. Airmail starts from as little as £2.40 and is calculated at checkout by weight.
International Tracked and/or Signed – same delivery times as airmail with some priority. This will provide you with a tracking number for your package. Items are either Tracked and Signed, Signed For or Tracked only depending on availability in your country. Additional charges apply and are calculated at checkout.
Courier – 3 working days. We can Courier packages at an additional cost which is worked out based on the size, weight and destination of your package. Prices start from around £20. Please contact us if you would like your items sent by courier
If you require any additional services, please enquire by contacting us.
NB Please note that delivery time may vary, please check with Royal Mail for any expected delays.